Plans & billing

The amount is the
whole argument.

Most month-end disputes are about a figure, not a date. Exrecharge keeps the plan, the pack, the mid-month change and the deposit on one connection, so the number on the reminder is the number you can defend.

Connection · Lane 4 · House 17Active
Base plan · 100 Mbps unlimitedMonthly · billed on the 1st₹649
Add-on · static IPAdded 12th, prorated for 19 days₹50
Due this monthGST included at the applicable rate₹699
Router deposit heldSerial RT-44821 · refundable on return₹1,200
Paid this year₹6,291
Avg days to pay6.4
What billing has to handle

The messy half of a real network

A clean monthly plan is easy. What breaks registers is everything that happens in between, which is exactly the part these six handle.

Plans and add-on packs

A base plan with packs stacked on top, each with its own price and its own start date. A subscriber can carry three add-ons without three separate bills.

Prorated changes

Upgrade on the 12th and only the remaining days are charged at the new rate. Downgrades work the same way, so nobody feels cheated by a mid-month switch.

Partial payments

Half now, half on Friday. The balance stays on the connection, reminders show the remaining figure, and the home is not treated as a defaulter.

Pause and resume

A family away for two months can be paused instead of disconnected. Billing stops, the deposit and the history stay, and resuming is one action.

Box and router deposits

Deposits are tracked per connection with the serial number of the set-top box or router, so recovery at disconnection is a list rather than a memory.

GST invoices

Invoices against your GSTIN with the right rate and code, numbered in a continuous series, downloadable as a month batch for your accountant.

Example plan sheet
PlanTypeMonthly
Cable basicCable · base pack₹259
Cable + HD packCable · base plus add-on₹349
40 MbpsBroadband · unlimited₹399
60 MbpsBroadband · unlimited₹499
100 MbpsBroadband · unlimited₹649
Static IPAdd-on₹80

Your own plan sheet comes across during import. These are sample figures to show the shape of it.

Month close

One summary your accountant accepts

At the end of the month you need three things: what was billed, what came in, and what is still outstanding. All three are one export, matched to the invoices behind them.

  • Invoice register for the monthContinuous numbering, tax split out, and credit notes where an outage credit was applied.
  • Collection against billingOnline, cash and advance adjustments shown separately so the bank figure ties out.
  • Deposit ledgerWhat is held, against which connection, and against which equipment serial.
Questions

About plans and billing

Can different subscribers have different billing dates?

Yes. A due date sits on the connection, not on the network, so a subscriber whose salary lands on the 7th can be billed from the 7th. Reminder runs follow each connection's own cycle.

How are outage credits handled?

You apply a credit on a connection or on a whole lane, and it appears as a credit note against that month's invoice rather than as a silent reduction in the amount.

Do you support quarterly and yearly plans?

Yes, including advance collection. The amount is consumed month by month, so the churn signals and the collection reports stay monthly even when the payment was not.

What happens to a paused connection in the reminder run?

It is excluded entirely, and it does not count towards your active connection billing with us either. Pausing a subscriber should not cost you anything.

Next billing cycle opens in

Let the street
do the chasing.

00Days
00Hours
00Minutes

Import your list this week and the 25th run goes out on its own. Most operators are live on the same day they upload, because the register is the only thing we need from you.

What switches onDay 1
  • Register importedExcel or photos
  • Reminders queuedPer language
  • UPI links liveYour own account
  • Agent routes builtLane by lane
  • Churn list runningEvery morning
Sign up Connect with salesNo setup fee under 500 connections