Priced per connection
that actually bills.
Not per user, not per agent, not per message. If a home is suspended or paused this month, it does not appear on your invoice - which is the only pricing model that makes sense for a network that moves.
Billed on connections that are actually active in the month. Suspended and paused homes are not counted, and the payment partner's gateway fee on online collection is charged by them at their published rate.
Lane
Up to 500 active connections
Minimum $19 a month. No setup fee under 500 connections.
- Reminders on WhatsApp and SMS
- Payment links, UPI, card and netbanking
- Instant receipts on every payment
- Cash entry and part payments
- 2 field agent accounts
- Lane-ordered collection routes
- Churn prediction board
- GST invoices
Area
Most operatorsUp to 3,000 active connections
Minimum $69 a month. Setup and import assistance included.
- Everything in Lane
- Churn prediction with reasons
- Win-back actions and outcome tracking
- Unlimited field agent accounts
- GST invoices and month close export
- Agent performance and cash reconciliation
- Pause, resume and deposit ledger
- Multiple areas and franchisees
Network
3,000 active connections and above
Minimum $329 a month. Annual terms available.
- Everything in Area
- Multiple areas and franchisees
- Owner board across every area
- API for subscriber and payment sync
- Role-based access for office staff
- Onboarding run with your team
- Priority support window
- Custom reminder template approval help
Payment-gateway fees on online collection are charged by the payment partner at their own published rates and are shown separately from your Exrecharge invoice.
What each plan includes
| Capability | Lane | Area | Network |
|---|---|---|---|
| Reminders on WhatsApp and SMS | Yes | Yes | Yes |
| Reminder languages | 11 | 11 | 11 |
| Payment links and receipts | Yes | Yes | Yes |
| Cash entry and part payments | Yes | Yes | Yes |
| Field agent accounts | 2 | Unlimited | Unlimited |
| Collection routes by lane | Yes | Yes | Yes |
| Cash reconciliation and agent view | Basic | Full | Full |
| Churn prediction and win-back | - | Yes | Yes |
| GST invoices and month close export | - | Yes | Yes |
| Pause, resume and deposit ledger | - | Yes | Yes |
| Multiple areas or franchisees | - | - | Yes |
| API access | - | - | Yes |
| Onboarding assistance | Guided setup | Included | Run with your team |
| Data export | Anytime | Anytime | Anytime |
About pricing and billing
What counts as an active connection?
A connection that was billed at least once during the month. Paused, suspended and disconnected homes are excluded, so a seasonal network does not pay off-season rates.
Is there a setup fee?
No setup fee under 500 connections. Above that, import and onboarding assistance is included in the plan rather than charged separately.
Do I pay for field agent accounts?
No. Lane includes two agents and the other plans are unlimited. Agents are part of how collection works, so charging for them would be a strange way to price this.
What about the cost of WhatsApp and SMS messages?
Utility template messages are included in the plan at normal reminder volumes. If your network sends unusually high volumes we will tell you before it affects your invoice, not after.
Can I change plan mid-month?
Yes, and crossing a connection threshold moves you onto the better rate automatically. You should never be paying the Lane rate for 900 connections.
What happens if I leave?
Export everything - subscribers, plans, payments and invoices - as a spreadsheet, at any time, without an exit charge. Your subscriber list is not a hostage.
Let the street
do the chasing.
Import your list this week and the 25th run goes out on its own. Most operators are live on the same day they upload, because the register is the only thing we need from you.
- Register importedExcel or photos
- Reminders queuedPer language
- UPI links liveYour own account
- Agent routes builtLane by lane
- Churn list runningEvery morning